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Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase.
  • 1. Please email info@prativacollection.com to request a refund and we will assign you a tracking id.
  • 2. Mail your returned item to:
    Prativa Collection
    Returns Department Tracking #
    15 Moore Avenue, Vivekananda Nagar, Barua Para, Regent Park
    Kolkata, West Bengal 700040
  • 3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items cannot be returned if they are used or not in the condition it was delivered.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this.